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Course Description
Designed to address the numerous issues plaguing professionals in managing hardware assets, the IAITAM Certified Hardware Asset Management Professional (“CHAMP”) Course follows the lifecycle of IT hardware assets beyond the scope of the cradle to grave analogy and discusses the business practices that can best be used to manage those assets efficiently and cost-effectively. Emphasis is placed on identifying the policies that enhance lifecycle management. In general, policies are only effective if developed by a cross-section of the impacted departments, are reviewed frequently to remain current and are consistently communicated and enforced.
Objectives
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Audience
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Prerequisites
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Content
Course Outline
- Introduction to IAITAM
- Instructor Introduction
- Student introductions
- ITAM Code of Ethics
- Communication and Education Management Overview
- Policy Management in Hardware Asset Management
- Core Processes for Effective Policy Management
- Self-Assessment and Action Planning
- Setting Up the Hardware Asset Management Program Hardware Asset Management Standards
- Planning and Implementing Change
- Measuring Success
- Procurement Through Acceptance Processes
- Negotiations and Pricing Structures
- Vendor Management
- Receiving – Centralization, Tagging Methodologies, Defective Equipment, Outsourcing
- Managing The Life Of The Asset
- Support Infrastructure – Policies, Developing Life Cycle Processes And Procedures
- Working With The Help Desk – Tools, Life Cycle Deployment, IT Framework Implementations
- Managing The Inventory
- Discovery Tools – Technical Characteristics, Functionality
- Ownership Repositories – Characteristics, Phased Implementation, Evaluation
- Choosing The Right Level Of Detail
- Distribute, Dispose or Redeployment
- End Of Lease – Asset Tracking, Contractual Implications
- DataCenter Power Consumption and Green Initiatives
- Disposal Management – Legislation, Logistics, Data Removal, Documentation, Reuse
- De-manufacturing
- Questions and Review Before Test
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