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Course Description

Master the core concepts of Scrum, including the roles and responsibilities of the Scrum Master, Product Owner, and Development Team, as well as Scrum Ceremonies and artifacts in our experiential learning sessions, power-packed with activities, role-plays, real-world simulations, and case studies. Our expert Scrum Alliance-Certified Scrum Trainers (CSTs) will deliver a captivating course bringing on board their vast expertise in the most engaging way. 

  • 16 Hours of Live Training by CSTs: Guaranteed-to-run, live, fun and interactive sessions 

  • PDUs and SEUs: Earn 16 Professional Development Units (PDUs) and 16 Scrum Education Units (SEUs) for continual learning. 

  • 4 High-Quality Mock Exams: Practice to ace the CSM exam with comprehensive mock exams 

  • Unlimited Scrum-Enablement Sessions: Get answers to all your real-life Agile and Scrum challenges 

  • 20 SEUs with Complimentary CSM Course: Renew your certification effortlessly with our complimentary course. 

  • Comprehensive Exam Support: Unlock success in your certification with thorough exam preparation and support. 

  • Scrum Alliance Membership: Access a 2-year Scrum Alliance Membership, connecting you to a global Scrum community. 

  • 100% Exam-Pass Money-Back Guarantee: Gain confidence with a guaranteed pass or your money back 

  • Unlock Complete Job Support: LinkedIn, resume assistance, mentorship, access to 5,000+ hiring partners and more. 

  • Gateway to Largest Global Community: Become part of a thriving Scrum ecosystem, fostering networking opportunities and global connections. 


1. Agile Fundamentals: Understand the foundation of Agile and Scrum concepts and help Scrum teams in using Scrum effectively. 

2. Terminologies and Concepts: Acquire knowledge of Scrum terminologies, various concepts, and the complete Scrum process. 

3. Scrum Roles: Understand various roles involved in Scrum and the scope of the Scrum MAster role in Scrum. 

4. Core Competencies: Learn key Scrum Master core competencies and protect the team from internal and external distractions. 

5. Scrum Ceremonies:  Scrum ceremonies include Daily Scrum, Sprint Review, Sprint Retrospective, Product Backlog, Sprint Backlog and Definition of Done. 

6. Facilitate Teams: Facilitate the Development Team, Product Owner, and the organization while responding to change. 

7. Improve Transparency: Inspect and adapt and increase transparency in each of the Scrum events and make the team’s work visible. 

8. Acts as a Servant Leader: Learn to help the team members work collaboratively and follow every Scrum process involved in it. 


  • Software Engineers 

  • Product Managers 

  • Project Managers 

  • Team Leaders 

  • Business Analysts 

  • Developers 

  • Testers 



  • No eligibility criteria to attend this Scrum Master Certification.

  • While not mandatory, basic Scrum knowledge is beneficial. 

  • Explore our Agile and Scrum Foundation training for establishing solid groundwork. 


1. Agile and Scrum Overview


  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)

2. The Three Roles in Scrum


  • Scrum Master roles and challenges
  • Product Owner roles and responsibilities
  • Development team roles and responsibilities

3. Scrum Ceremonies


  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

4. Scrum Artifacts


  • Product Backlog
  • Sprint Backlog
  • Product Increment

5. Sprint Execution


  • Sprint Execution Planning
  • Flow management
  • Resolution meetings
  • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

6. Daily Scrum and Sprint Retrospective


  • Activities in daily scrum
  • Activities in sprint retrospective

7. Definition of Done (DoD) and Acceptance Criteria


  • Definition of Done for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Done vs. Done-Done

8. Definition of Ready


  • Definition of Ready for user story
  • Definition of Ready for sprint

9. Release Planning


  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • Output of Release Planning

10. Sprint Burndown Chart


  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart

11. Release Burn-Up Chart


  • Definition
  • Features
  • How to create a release burn-up chart (steps)

12. Product Planning


  • What is product planning
  • What is product vision
  • How to create a product backlog
  • Product Roadmap
  • Minimum Releasable features (or) Minimum Marketable Features
  • Minimum Viable Products

13. User Stories


  • What are user stories?
  • Structure/format of user stories
  • INVEST criteria

14. Agile Estimation


  • Definition
  • Benefits of Agile Estimation
  • Agile estimation techniques

15. Planning Poker


  • Definition
  • Benefits
  • Participants
  • How to play planning poker
  • Planning Poker rules