BPO

Global Knowledge - Business Processing Outsourcing

At Global Knowledge Technologies, the first step that we take for every project is to identify areas of inefficiency and inadequacy in the current workflow. We do this by root cause analysis supported by our core team brought in to improve the current process. Withdrawal of redundant and time-consuming tasks improves efficiency which further reflect across our standard of Accuracy & Quality. GKT BPO works as an extension to your business, making your Agile ready.

Our Offering

Data Processing

• Offline Data Entry
• Online Data Entry
• Product Listing
• Data Conversion

Data Solutions

• Data Mining
• Data Integration
• Data Enrichment
• Data Standardization

Support Operations

• Product Support
• Service Support
• Agent Support
• Remote Desktop Support
• Virtual assistance

Analytics

• Digital Analytics
• Report Analysis
• Data visualisation
• Data Optimisation

Campaign Management

• Websearch
• Data Research
• Live Chats & Bots
• Inbound & Outbound Calling
• Lead generation
• Verification

Digital Services

• Content Creation
• Digitization
• Linguistics
• Media Conversion

Access:  Our experts are trained to understand your challenges and provide solutions in line with your goals.

Build:  Here is where our implementation team takes over by configuring the systems to ensure delivery of expected results.

Deliver:  Our Niche team offers long term solutions through high level planning and deliverables that differentiates your business. 

Reach is never a constraint:   stay connected through calls & emails. By leveraging our large talent pool - Review project status, follow up on issues related to business assignments and easily access cloud storage for upload of share files. Our multi skilled talent pool ensure successful delivery on all assignments.

Skills & Technologies 

Global Knowledge has expertise in wide technologies