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IBM Case Manager Essentials (V5.3.2)

Course Code: F2900G
Duration: 8 Hours
Price: INR 14240.00

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Course Description

This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks. 

Objectives

  • Describe the users of IBM Case Manager
  • Identify components of IBM Case Manager
  • Create and process a case
  • Search for a case
  • Review a case
  • Add annotations and comments to a case
  • Split a case
  • Explore and identify the structure of a solution
  • Add a custom task
  • Add a quick task
  • Identify IBM Case Manager integration options

Audience

This IBM Training course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.

Prerequisites

N.A.

Content

Introduction to IBM Case Manager

  • Describe the uses of IBM Case Manager
  • Identify components of IBM Case Manager

 

Create and process a case

  • Identify a case
  • List the components of a case type
  • Describe the IBM Case Manager Client
  • Add a case and process a work item

 

Review a case

  • Search for a case
  • Review a case
  • Add annotations and comments to a case
  • Split a case

 

Structure of a solution

  • Describe IBM Case Manager solutions and their assets
  • Identify IBM Case Manager environments
  • Explore the IBM Case Manager Builder Step Designer

 

Add runtime tasks

  • Add a custom task
  • Add a quick task

 

IBM Case Manager integration options

  • Identify IBM Case Manager integration options

 

For any further queries, feel free to contact the top software training institute in bangalore - Global Knowledge Technologies.