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Course Description
This Sterling OMS course provides students with thorough conceptual and procedural information on item and pricing administration. The course teaches students to perform item, pricing, and other related configurations using the IBM® Sterling Business Center application. This Sterling OMS 9.5 course is primarily designed for developers and implementers.
The IBM Sterling OMS course begins with an overview of the item and pricing concepts along with an introduction to the Sterling Business Center application. The IBM OMS course thereafter provides deep dives into each of these topics - catalog and item administration, customer management, resource pool management, pricing administration, and system configurations.
Through a combination of procedural information and exercises, students can learn to create catalogs, items, pricing rules, and so on. Each unit has a checkpoint for the students to reinforce the topics that were covered.
Objectives
After completing this course, students should be able to:
- Describe item and pricing concepts.
- Navigate the IBM Sterling Business Center application and understand the its functionality.
- Create and work with the following item concepts:
- Catalogs and subcatalogs
- Items
- Attributes
- Services and fulfillment configurations
- Customer management
Create the following pricing engine components:
- Price lists
- Pricing rules
- Coupons
- Price types
- Describe and perform system tasks such as, master data upload and object extensibility.
- Describe the various configurations available in the System Setup tab in the IBM Sterling Business Center application.
Audience
This course is designed to train developers and implementers.
Prerequisites
Before taking this course, students should have completed:
- 6F91G – Configuring Participant Modeling, Process Modeling, and User Security (6F91G)
Content
The following topics will be covered during this course:
Course Overview
Unit 1: Introduction to IBM Sterling Business Center
- Lesson 1.1: Introduction to Item and Pricing Concepts
- Lesson 1.2: Introduction to IBM Sterling Business Center
- Exercise 1.2.1: Navigate the Sterling Business Center
Unit 2: Item Administration
- Lesson 2.1: Catalog Management
- Exercise 2.1.1: Create a Catalog and a Category
- Lesson 2.2: Item Administration
- Exercise 2.2.1: Create an Item
- Exercise 2.2.2: Create a Classification
- Lesson 2.3: Manage Attributes
- Exercise 2.3.1: Assign Attribute Values to an Item
- Lesson 2.4: Services and Fulfillment Configuration
- Exercise 2.4.1: Create a Service Delivery Item
- Lesson 2.5: Customer Definitions
- Exercise 2.5.1: Create a customer
- Exercise 2.5.2: Create a Customer Membership Level
Unit 3: Pricing Administration
- Lesson 3.1: Price Lists
- Exercise 3.1.1: Create a Price List
- Lesson 3.2: Pricing Rules
- Exercise 3.2.1: Create a Pricing Rule
- Lesson 3.3: Coupons
- Exercise 3.3.1: Create a Coupon
- Lesson 3.4: Price Types
- Exercise 3.4.1: Create a Price Type
Unit 4: System Configurations
- Lesson 4.1: System Customizations
- Exercise 4.1.1: Perform Master Data Upload
- Exercise 4.1.1: Add an Extensible Attribute
- Lesson 4.2: System Tasks
Course Wrap Up
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