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Course Description

The CITAM Course, intended to guide individuals within the profession and align the needs of the organization with ITAM best practices for the benefit of the organization, was originally developed by professional IT Asset Managers to codify a number of existing IAITAM professional development programs. IAITAM’s Certification in IT Asset Management has evolved over the years to accommodate the changes in the profession which caused an evolutionary change in the course as well. This hands-on course will allow professionals to review existing infrastructure, policies and processes and work from the existing model to plan a real-world IT Asset Management Program for the future – one that is applicable to the global work place and inclusive of a widely dynamic range of issues as well as properly managing IT assets across the enterprise.

Objectives

Please Refer Course Overview.

Audience

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Prerequisites

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Content

Day 1- Course Outline

  • Introduction to IAITAM
  • Instructor Introduction
  • Student introductions
  • ITAM Code of Ethics
  • Description of a Certified IT Asset Manager
  • Overview of the ITAM Program
  • Foundation Processes (Program, Project, Policies) Communication and Education
  • Description of Key Process Areas (KPA)
  • How they relate to each other
  • Why the KPA’s are necessary and how they will benefit your organization
  • Homework Assignment

 

Day 2- Course Outline

  • Homework Review
  • Project Management
  • Project Descriptions
  • Homework Assignment

 

Day 3- Course Outline

  • Homework review
  • Course discussion of Projects
  • Roles and Responsibilities
  • Homework assignment

 

Day 4- Course Outline

  • Homework review, Course Discussion on Projects and any Outstanding Roles and Responsibilities and workflows from homework 
  • Culmination Exercise: Bringing it all Together
  • Class Discussion: What was learned from the Workflow Activity?
  • Exam Review

 


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