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Tell us a little about yourself:
This Jazz for Service Management workshop teaches how to design, develop, and deploy business dashboards. You develop business dashboard requirements, designing prototype dashboards, tools, and techniques for mining data. The data sources include IBM applications, such as Netcool Operations Insight, IBM Tivoli Monitoring, IBM Tivoli Business Services Manager, Tivoli Application Dependency Discovery Manager, and Netcool Network Management. You also learn techniques to mine business data from non-IBM sources, such as databases, Internet feeds, and legacy application consoles. You learn how to use IBM Netcool/Impact, and Tivoli Directory Integrator to create DASH data providers that extract and enhance data from back-end data sources. You also learn how to federate and include supported application consoles, such as Smart Cloud Application Performance Management user interface.
After you complete this course, you can perform the following tasks:
Individuals who need to understand how to design, develop, and deploy business dashboards using Jazz for Service Management.
Before taking this course, you should have the following skills:
Dashboard design fundamentals
Tivoli Directory Integrator and DASH basics
Tivoli Directory Integrator and DASH advanced topics
DASH and Impact basics
Using the Jazz for Service Management web widget with business dashboards
Integrating Netcool/OMNIbus with DASH
Integrating IBM Monitoring and DASH
Integrating with IBM Tivoli Business Service Manager and DASH
Integrating Networks for Operations Insight and DASH
Workshop summary