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Course Description
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This web-based course provides a high-level overview of the IBM Solution for Child Welfare®. You can also earn the following badge by successfully completing this course: IBM Child Welfare Solution®: Level 1.
Objectives
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Describe the purpose of the IBM Solution for Child Welfare® and recognize the important features of the modular approach.
Explain the functional interoperations between IBM Child Welfare modules: Intake, Investigation, Case Management, Collaboration, Legal, and Resource Management.
Recognize the important features of the IBM Solution for Child Welfare® and describe the child welfare caseworker-support features that the solution provides.
Describe the intake, investigation, case management, legal and resource processes.
Audience
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This course is aimed at anyone who needs a summary of the IBM Solution for Child Welfare®, which means that it has a mixed audience that includes the following roles: BA, consultant, developer, administrator, project manager, offering manager, and tester.
Prerequisites
Content
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The purpose of the IBM Solution for Child Welfare® and the importance of its modular structure.
How the following IBM Child Welfare modules interoperate: Intake, Investigation, Case Management, Collaboration, Legal, and Resource Management.
The child welfare caseworker-support features that the solution provides.
How the intake, investigation, case management, legal, and resource processes are facilitated by the IBM Solution for Child Welfare®.